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Billing FAQs

Do you offer refunds?All domain name orders are final and are non-refundable I'm afraid.What...


Enabling/Disabling 2 Factor Authentication

Using 2FA provides an effective means to secure your accounts from any unauthorised logins....


How do I update my payment details?

Log in to your Purely.Domains account. Select the 'Manage Credit Card' link from the...


How do I update the contact details on my account?

Log in to your Purely.Domains account. Select the 'Edit Account Details' link from the...


How to see emails sent to you from Purely.Domains

Login to your https://purely.domains/ account From the drop down menu in the top right, select...


ICANN Verification – Is this real or fake?

I can confirm that the emails titled "IMMEDIATE VERIFICATION required for YourDomain.com" are...


Sub contact accounts

Log in to your Purely.Domains account. Once logged in click the Hello, your name at the top...