Knowledgebase -

Articles

Billing FAQs

Do you offer refunds?All domain name orders are final and are non-refundable I'm afraid.What...

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Enabling/Disabling 2 Factor Authentication

Using 2FA provides an effective means to secure your accounts from any unauthorised logins....

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How do I update my payment details?

Log in to your Purely.Domains account. Select the 'Manage Credit Card' link from the...

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How do I update the contact details on my account?

Log in to your Purely.Domains account. Select the 'Edit Account Details' link from the...

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How to see emails sent to you from Purely.Domains

Login to your https://purely.domains/ account From the drop down menu in the top right, select...

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ICANN Verification – Is this real or fake?

I can confirm that the emails titled "IMMEDIATE VERIFICATION required for YourDomain.com" are...

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Sub contact accounts

Log in to your Purely.Domains account. Once logged in click the Hello, your name at the top...

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